Kinship Consulting is a market research, analytics, and strategic consulting firm that provides the market and customer insights, journey analytics, and customer experience strategies needed to build strong customer relationships, loyalty and engagement.
WHAT WE DO
Enable companies to anticipate and prepare for the market future
Through detailed industry research and predicative modeling, we deliver actionable insight to grow your market share, make the right investment decisions, and adequately position yourself for the changing competitive landscape.
Ensure businesses better know and understand their customers
We provide sophisticated customer market research, behavioral analytics, and voice of the customer programs in order to better know, target and retain your most desired customers.
Create engaging and relevant customer experiences that build strong customer relationships
We work with companies to develop the overall roadmap to customer experience excellence by creating holistic CX programs that define the customer experience strategy, optimize customer journeys, build employee engagement, and strategic intiatives.
HOW WE DO IT
More about us
Kinship Consulting is a customer insights and experience consultancy. We specialize in delivering actionable customer insights to develop positively memorable customer experiences that create strong customer connections — the kind we would describe as “kinship”.
We help our clients optimize customer value and seize new market opportunities by passionately focusing on the customer. We put the “Customer First” in everything that we do.
Strong emotional connections with your customers drive increased loyalty, deeper relationships, longer tenure and engagement.
We are inspired and motivated to create customer connections that could be described as “kinship”.
1, the state of being related to the people in your family;
2. a feeling of being close or connected to other people
We take a holistic, end-to-end view of B2C and B2B customer relationships — whether they be transactional or relationship based.
Georgia’s technology sector continues to grow faster than national average making it a top 10...March 29, 2017