Kinship Consulting enables B2C and B2B companies to grow their revenue by creating relevant customer experiences. Through detailed analysis of market dynamics, customer insights and voice of the customer feedback, and evaluation and design of the customer journey, we are able to help you create emotionally-connected customer relationships.
We work most often in the healthcare, financial services, professional services, and technology industries.
Market Intelligence and Industry Outlooks
Employing sophisticated industry research, statistical modeling and analytics, we assess market conditions, size market opportunities, and recommend action for competitive positioning.
Customer Experience Excellence
Providing a holistic program to define the overall customer experience strategy, optimize customer journeys, define the overall change program, and achieve the expected outcome from your customer experience initiatives.