Kinship Consulting is a customer experience strategy and market research firm that focuses on building emotionally-connected customer relationships.
WHAT WE DO
Prepare for the market future
We deliver actionable industry insight to grow market share and adequately position for the changing competitive landscape.
Know and understand your customers
We provide sophisticated customer market research and Voice of the Customer programs in order to better know, target and retain your most desired customers.
Create relevant customer experiences
We work with companies to develop the overall roadmap to customer experience excellence.
OUR CAPABILITIES
GET TO KNOW US
Who we are
Kinship Consulting is a customer insights and experience consultancy. We create positively memorable customer experiences that create strong customer connections — the kind we would describe as “kinship”.
What we do
We help our clients optimize customer value and seize new market opportunities by passionately focusing on the customer. We put the “Customer First” in everything that we do.
Why we do it
Strong emotional connections with your customers drive increased loyalty, deeper relationships, longer tenure and engagement.
We are inspired and motivated to create customer connections that could be described as “kinship” — the kind of bonds and connections found among family and close friends.
Where we do it
We take a holistic, end-to-end view of B2C and B2B customer relationships — whether they be transactional or relationship based.
Latest articles
Assessing Georgia’s technology market" />Assessing Georgia’s technology market
Georgia’s technology sector continues to grow faster than national average making it a top 10...
March 29, 201700
